Apartment Mailboxes: Who pays for replacement in a co-ownership?
Replacing mailboxes in a multi-unit building is a topic that frequently arises during Annual General Meetings. Whether due to wear and tear, vandalism, or a need for modernisation, the question of funding often sparks debate: is it the responsibility of the tenant, the landlord, or the management company?
1. Common vs. Private Areas: What does the law say?
Although each owner holds the key to their own box, mailbox banks are generally considered common property. According to property laws, the maintenance and replacement of collective equipment are the responsibility of the owners' association or management company.
The purchase of a new set of mailboxes is typically voted on in a general meeting, and costs are shared among all owners according to their respective shares or "tantièmes".
2. Specific Cases: Vandalism and Routine Maintenance
- Vandalism: If the entire unit is damaged, the building's insurance usually covers it. If only one box is forced open, repair costs may sometimes be charged to the individual owner, depending on the building's bylaws.
- Lost keys or name changes: These are considered "private" costs and are the responsibility of the resident (tenant or owner-occupier).
3. Why use a replacement as an opportunity to upgrade to parcel boxes?
Replacing mailboxes with identical models is often a missed opportunity. With the explosion of e-commerce, residents' needs have changed: they receive fewer letters, but many more parcels.
Installing a solution like Boks during a lobby renovation adds value to the property and provides a modern service to residents without significant extra installation costs.
Boks Hub: The revolution for apartment buildings
The Boks Hub centralises parcel reception for all residents. It is a secure solution that requires no complex wiring and can be installed both indoors and outdoors.
Discover solutions for co-ownerships →4. Increasing Property Value
A building entrance equipped with a smart concierge service is a major selling point for sales or rentals. For a future buyer, knowing they can receive parcels securely without heading to a pickup point is a comfort criterion that makes a real difference.
Conclusion: Replacing mailboxes is a collective expense. It is the perfect time to invest in a sustainable, connected solution that meets the actual needs of today’s residents.
